Debit Finance Reference Number
Please note the Debit Finance Reference is located next to your monthly direct debit payment on your bank statement or in your membership confirmation emailed to you from firstname.lastname@example.org when you joined.
If you do not know your reference number please ring Debit Finance Collections Customer Services on: 01908 422 007
Please allow at least 10 days notice when requesting a freeze. Please state how many months you want frozen in the comments field
Do You Need More Assistance?
If you do not have an email address, can't find your reference number or have a query that is not covered by the form please ring Debit Finance Collections Customer Services on: 01908 422 007
- Monday - Thursday: 7am to 9pm
- Friday - Sunday: 8am to 6pm
During our unmanned hours the club is remotely monitored and assistance is always available via the Help Points.
** Please note:
Gunwharf Quays - Members will receive 2hrs free parking during the week and between midnight and 10am on weekends. Please contact reception at 24/7 Fitness Gunwharf for more details.
Fort Dunlop - Members will receive 3hrs free parking. To redeem the free parking members must validate their token as they leave the gym (validator is on reception). Please contact reception at 24/7 Fitness Fort for more details.
Waterlooville - Members will receive 3hrs free parking. Please contact reception at 24/7 Fitness Waterlooville for more details.